Role Overview
Serve as the single point of contact for a portfolio of customers, managing the full customer lifecycle. Develop trusted advisor relationships and conduct value-based business reviews to demonstrate ROI.
What You Will Do
Conduct business reviews, identify expansion opportunities, and proactively mitigate churn. Attend events and customer meetings to deepen relationships and drive engagement.
Why It Might Be a Fit
The ideal candidate will have a strong customer-facing skillset, with experience in developing trusted advisor relationships and driving growth through expansion opportunities.
Requirements
- Customer-facing experience
- Ability to develop trusted advisor relationships
- Experience in conducting value-based business reviews
- Strong communication and analytical skills
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- 401(k) or retirement plan
- Paid time off
- Paid holidays
- Flexible work arrangements
To apply for this job please visit sjobs.brassring.com.
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