Global Sales Operations Analyst

Role Overview

As a Sales Operations Analyst, you will play a vital role within the Global Operations team, supporting our commercial organisation across the AMER, EMEA, and APAC regions. You will partner closely with Finance, Sales, New Business, and Client teams, helping to strengthen our global sales infrastructure, enhance data accuracy, and drive operational excellence.

What You Will Do

You will administer, support, and optimise our global Salesforce platform, ensuring our sales and client facing teams work efficiently and have the insights they need to drive growth. You will also build, maintain, and refine Salesforce reports and dashboards to support Sales, New Business, and management teams.

Why It Might Be a Fit

You will have a proactive, solutions-focused mindset, a passion for supporting teams and improving operational efficiency, and strong collaborative skills and the ability to work with diverse teams across the globe.

Requirements

• 1 year Super or Power User exposure on Salesforce Sales Cloud, or 3 years’ experience as a Business user on Sales and Marketing Cloud
• Strong understanding of Lead-to-Opportunity lifecycle, including lead capture, qualification, conversion, and pipeline management
• High attention to detail, particularly regarding data accuracy and system hygiene
• Excellent communication skills with the ability to support users across multiple regions, seniority levels and flexibility to operate in various time zones
• Ability to support users with Salesforce best practices by conducting training to new and existing users when new enhancements are released
• Ability to manage multiple tasks in a fast-paced environment