Director, GTM Business Systems

Role Overview

The Director, GTM Business Systems will lead the team responsible for translating business strategy into scalable platform capabilities across Dropbox’s go-to-market organization.

What You Will Do

The responsibilities include owning the business roadmap for the GTM platform portfolio, translating business priorities into platform capabilities, and balancing enhancements, technical debt, and vendor capabilities.

Why It Might Be a Fit

Success in this role requires strong systems thinking, exceptional cross-functional leadership, and the ability to balance strategic transformation with operational excellence.

Requirements

• 10+ years of experience leading business systems, platform management, product management, business transformation, or GTM technology organizations
• Experience managing enterprise GTM platforms such as Salesforce, CPQ, Marketo, Zendesk, Planhat, Outreach, Clari, or similar technologies
• Proven experience leading cross-functional teams responsible for platform strategy, business process improvement, or enterprise transformation
• Demonstrated ability to translate business strategy into scalable technology capabilities
• Experience leading platform governance, roadmap prioritization, and business stakeholder management across multiple functions
• Strong understanding of commercial business processes spanning Marketing, Sales, Customer Success, and Support
• Experience partnering closely with engineering and technical architecture teams to deliver complex technology initiatives
• Exceptional communication and executive stakeholder management skills
• Demonstrated ability to lead organizational change and platform adoption at scale

Benefits

• Competitive salary
• Equity
• Health insurance
• 401(k) match
• Paid time off
• Flexible work arrangements
• Opportunities for professional growth and development