Supplier and Customer Experience Specialist

On Site Full TimeChennai, Tamil Nadu, IndiaElsevier

We are seeking a Supplier and Customer Experience Specialist to join our Health Content Management (HCM) Central Capabilities team. As a bridge between HCM, Global Procurement, suppliers, and Global Content Partners (GCP), you will play a vital role in shaping the supplier and customer experience across our health content operations.

Requirements

  • University Graduate degree
  • 4+ professional experience in publishing or relevant industry
  • Solid Understanding of quality and/or performance management principles
  • Experience of working with customers/end users delivering high quality services
  • Strong knowledge of MS Office
  • Basic knowledge in auditing and assessment processes
  • Qualifications in Lean methodologies
  • Demonstrated competency in project management
  • Accessibility workflow and supplier knowledge
  • Health Content Management relevant experience and knowledge

Benefits

  • Comprehensive Health Insurance
  • Enhanced Health Insurance Options
  • Group Life Insurance
  • Group Accident Insurance
  • Flexible Working Arrangement
  • Employee Assistance Program
  • Medical Screening
  • Modern Family Benefits
  • Long-Service Awards
  • New Baby Gift
  • Subsidized Meals in Chennai
  • Various Paid Time Off

To apply for this job please visit relx.wd3.myworkdayjobs.com.


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