Customer Success Manager

Role Overview

We’re looking for someone who makes customers successful, not just satisfied. Our customers run agents on real work, where the output has to be right the first time. As a Customer Success Manager at Endex, you’ll own deployment, onboarding, adoption and renewal across our accounts.

What You Will Do

Own Customer Outcomes, Lead Deployments, Train and Enable Users, Drive Adoption, Protect and Expand Accounts, and Be the Voice of the Customer.

Why It Might Be a Fit

We’re looking for a proven customer leader with 2+ years of experience in customer success, account management, implementation, or consulting. You should be customer-obsessed, technically fluent, credible with experts, and commercially minded.

Requirements

• 2+ years in customer success, account management, implementation or consulting
• Proven customer leader
• Customer-obsessed
• Technically fluent
• Credible with experts
• Commercially minded

Benefits

• Health & Dental Insurance
• Monthly Wellness Stipend
• 401K Matching
• Competitive Salary + Equity