Customer Experience Representative – Part Time

Role Overview

The Customer Experience Representative will provide high-level customer service by assisting internal and external customers, primarily face-to-face, supporting their branch and rental needs. The role involves administrative support, service customers, and acting as a rental backup in a large home city branch or airport location.

What You Will Do

Responsibilities include taking incoming calls, managing outgoing calls, providing customer service, meeting and greeting customers, processing returns, checking in and exit kiosk transactions, marketing the company, and performing various administrative and basic accounting functions.

Why It Might Be a Fit

The ideal candidate will have at least 1 year of customer service or sales experience, a high school diploma or above, and a valid Manitoba Class 5I or Class 5F driver’s license with no more than 2 moving violations and/or at-fault accidents on their driving record in the past 3 years.

Requirements

• Must be at least 18 years of age.
• High school diploma or above required; some college preferred.
• Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support.
• Must have a valid Manitoba Class 5I or Class 5F driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
• No drug or alcohol related conviction on driving record in the past 5 years.
• Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.

Benefits

• Employee discount
• Retirement Savings Plan with company match and profit sharing
• Training and development