Customer Experience Executive

Role Overview

Customer Experience Executive will answer inbound calls, emails from Shareholders, assist them with queries, and contribute to the team’s workload. They will also improve their skills, identify areas for improvement, and ensure compliance with Equiniti’s procedures and regulatory requirements.

What You Will Do

Answer inbound calls, respond to basic queries, assist Shareholders with buying or selling shares, and complete work within security arrangements.

Why It Might Be a Fit

This role requires strong communication skills, attention to detail, and ability to work in a team environment. The ideal candidate will be able to improve their skills, identify areas for improvement, and ensure compliance with company procedures and regulatory requirements.

Requirements

• Strong communication skills
• Attention to detail
• Ability to work in a team environment