Sales Operations Senior Analyst

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Leverages data and technology to support the sales organization, diagnose issues, and design solutions.

Responsibilities

Sales Strategy

• Participates in annual sales planning processes (e.g., segmentation and targeting, forecasting, sales quotas, territory design, account planning, etc.) for smaller sales territories
• Contributes to the development of sales growth strategies with Sub-territories or smaller territories
• Works with senior management to identify and prioritize key sales programs

Program Support/Implementation

• Participates in implementing annual sales planning processes (e.g., segmentation and targeting, forecasting, sales quotas, territory design, account planning, etc.) for smaller sales territories
• Provides support on cross-functional projects targeted at improving sales productivity
• Analyzes data to evaluate program effectiveness and makes recommendations for improvements

Reporting and Analytics

• Collects, validates and organizes data to support reporting and dashboard production
• Designs and enables dashboards within company reporting systems
• Performs modeling and sensitivity analyses to evaluate options and guide management decision-making

Process Improvement

• Executes cross-department or larger territory-sized process improvements
• Identifies opportunities to improve/automate new and existing sales operations processes
• Works independently with other team members and other internal departments (sales, marketing, finance, IT, customer support) on system integration/upgrade projects
• Leads projects and implementation
• Supports UAT for processes and systems at the regional level, and provides feedback and suggestions representing the region

Sales Operations Support

• Supports sales organization in Sales Operations related matters
• Investigates issue escalations
• Identifies opportunities for Sales Operations process improvement
• Provides system training to Sales Teams as required
• Ensures the smooth running of established sales processes either within the local team or by managing offshore resources

Qualifications

• 5+ years experience preferred
• Bachelor’s degree required

Compensation

United States – Dallas Infomart Office DAI: $90,000 – $136,000 USD / Annual

Canada – Toronto Office TRO: $81,000 – $121,000 CAD / Annual

The pay range shown is based on the compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education or training. The pay range listed reflects base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Benefits

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits:

• Insurance: Health, life, disability and voluntary plans for you and eligible family members
• Retirement: You and Equinix may contribute to a retirement plan
• Paid Time Off (PTO) and Paid Holidays: Accrued PTO each pay period along with paid holidays

Canada Core Benefits:

• Insurance: Healthcare coverage to complement provincial healthcare, plus life, disability and optional benefits
• Retirement: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP), and Tax-Free Savings Plan (TSFA)
• Vacation and Paid Holidays: Vacation, personal time, and paid holidays

Equinix is an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to protected statuses.