Senior Sales Operations Reporting & Insights Analyst

Hybrid Full TimeBoston, Massachusetts, United StatesezCater, Inc

Role Overview

The Senior Sales Operations Reporting & Insights Analyst is a key member of the Sales Operations team, responsible for driving accuracy, consistency, and insight in sales reporting across teams and internal systems. This role combines strong analytical skills with a deep understanding of sales KPIs, territory and account design, and sales compensation.

What You Will Do

Analyze sales performance data to identify trends, forecast outcomes, and surface actionable insights for Sales, Finance, and leadership. Design, build, and maintain sales dashboards and reports for reps, managers, and executives.

Why It Might Be a Fit

You will own and operationalize account and territory assignments, including rules of engagement and book-of-business changes, ensuring data integrity and fairness across the sales organization. You will also partner closely with our CRM administration and Analytics/FP&A teams to ensure our data, dashboards, and compensation-related reporting are reliable and scalable.

Requirements

  • 5+ years of experience in Sales Operations, Revenue Operations, data analysis, or a closely related role
  • Strong analytical and problem-solving skills
  • Proficiency with CRM platforms (Salesforce required; HubSpot a plus)
  • Proficiency with SQL for querying and validating data across multiple sources
  • Experience with business intelligence / data visualization tools (e.g., Sigma, Tableau, Power BI)
  • Solid understanding of sales processes and sales performance metrics
  • High attention to detail with a strong bias toward data quality, governance, and reproducible reporting
  • Excellent communication skills
  • Proven ability to manage multiple priorities and stakeholders in a fast-paced, cross-functional environment

Benefits

  • Market competitive salary
  • Stock options
  • 12 paid holidays
  • Flexible PTO
  • 401K with ezCater match
  • Health/dental/FSA
  • Long-term disability insurance
  • Mental health and family planning resources
  • Remote-hybrid work
  • Employee meal program

To apply for this job please visit job-boards.greenhouse.io.


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