Client Services Data Analyst – SQL

As an Associate Data Analyst for Client Services, you will be the strategic data partner for Fastly’s global Business Analytics team, owning the data architecture, visualization, and deep-dive analysis that drives the success of our Client Services (CS) organization.

Requirements

• Significant experience in B2B business analytics best practices
• Hands-on mastery of Salesforce (experience with Gainsight or Zendesk is a major plus)
• Advanced proficiency in SQL and hands-on experience with modern data warehousing and BI tools, specifically Google BigQuery and Looker
• Deep understanding of how to analyze customer lifecycle, retention, and account health metrics in a SaaS/Infrastructure environment
• Experience building advanced customer segments and target audiences based on behavioral and financial analysis
• High-autonomy relationship building
• Distilled communication
• Bachelor’s degree or equivalent practical experience in a highly analytical field

Benefits

• Great benefits
• Equity program
• Discretionary bonus program

Tagged as: Data Analysis, SQL