Role Overview
Join the Fitch Solutions Commercial Team as a Customer Success Manager, where you’ll develop and execute strategic account plans to drive client adoption, retention, and growth. You’ll build trusted client relationships, drive value realization, and provide regular reporting and insights to management.
What You Will Do
Develop and execute strategic account plans, build trusted client relationships, drive value realization, and provide regular reporting and insights to management.
Why It Might Be a Fit
You may be a good fit if you have previous client-facing experience, ideally in customer success, and can collaborate with operational and commercial teams internally.
Requirements
- Previous client-facing experience with ideally previous customer success experience
- Ability to collaborate with operational and commercial teams internally
- Excellent listening, presentation, and communication skills
- Ability to navigate complex customer and stakeholder environments
- Well organized and self-motivated
- Customer first mindset and a love for engaging with people
Benefits
- Hybrid Work Environment
- A Culture of Learning & Mobility
- Investing in Your Future
- Promoting Health & Wellness
- Supportive Parenting Policies
- Dedication to Giving Back
To apply for this job please visit careers.fitch.group.
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