CRM Manager

On Site Full TimeHamburg, GermanyFREENOW

Role Overview

We are looking for an experienced CRM Manager to join our diverse and driven team. In this role, you’ll play a key part in achieving ambitious growth targets by engaging and retaining our global user base through impactful, data-driven CRM strategies.

What You Will Do

Design and execute CRM strategies, own end-to-end campaign delivery, advise on global and local initiatives, drive experimentation and optimisation, lead cross-functional projects, manage and optimise the campaign calendar, and act as a main point of contact for your area of CRM.

Why It Might Be a Fit

To be successful in this role, you will need 3+ years of experience in CRM, lifecycle marketing, or customer engagement, hands-on experience with CRM platforms, strong project management and stakeholder management skills, and a data-driven mindset.

Requirements

  • 3+ years of experience in CRM, lifecycle marketing, or customer engagement
  • Hands-on experience with CRM platforms
  • Strong project management and stakeholder management skills
  • Ability to prioritise and manage multiple initiatives in a fast-paced environment
  • A data-driven mindset, using both quantitative and qualitative insights to inform decisions
  • Excellent communication skills in English (other European languages are a plus)

Benefits

  • Flexible working arrangements
  • LinkedIn Learning
  • Sabbatical & special leave policies
  • WeRoad partnership
  • Birthday, 24th + 31st December off
  • Short term EU work policy
  • Mobility Credit
  • Health Insurance
  • Employee assistance program

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To apply for this job please visit job-boards.greenhouse.io.


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