Senior Manager, Deal Desk, EMEA

Role Overview

GitLab’s Deal Desk team partners closely with the Field Organization to support Quoting, Pricing, and booking transactions. The team serves as the primary liaison between Sales & Finance teams and is responsible for efficient, accurate, and timely sales bookings. As part of the larger Revenue Operations team, the Deal Desk team supports the constantly changing and complex business as we launch new products, implement new processes, and expand into new countries.

What You Will Do

Lead the EMEA Deal Desk team, including hiring, enablement, operating rhythm, and ongoing iteration of the function within the region. Own the end-to-end service model for Deal Desk and Order Management across EMEA, ensuring the function scales with the complexity, pace, and control requirements of a fast-growing public company.

Why It Might Be a Fit

Several years of manager experience in Deal Desk, Pricing Strategy, Revenue Operations, Sales Operations, Finance Operations, or a closely related quote-to-cash function in enterprise SaaS, ideally with EMEA or multi-country exposure. Proven success leading Deal Desk teams supporting complex, fast-growing sales organizations and cross-functional stakeholders.

Requirements

• Several years of manager experience in Deal Desk, Pricing Strategy, Revenue Operations, Sales Operations, Finance Operations, or a closely related quote-to-cash function in enterprise SaaS, ideally with EMEA or multi-country exposure.
• Proven success leading Deal Desk teams supporting complex, fast-growing sales organizations and cross-functional stakeholders.
• Solid understanding of SaaS pricing models, including per-seat, tiered, multi-year, and usage-based pricing, and the ability to apply pricing strategy into scalable commercial policy.
• Working knowledge of bookings policy, revenue recognition principles, audit readiness, and public-company compliance requirements.
• Experience operating or improving approval workflows, escalation paths, SLAs, deal review processes, and CRM or CPQ-enabled quoting operations.
• Strong commercial judgment across direct, channel, private offer, and other non-standard sales motions common in EMEA.
• Strong communication skills, with the ability to tell a clear story from data, influence stakeholders, and drive alignment in ambiguous situations.
• A customer-focused, solutions-oriented mindset with strong emotional intelligence and experience leading a regional team through change.

Benefits

• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

Tagged as: Deal Desk