Role Overview
As a Staff Data Analyst, you’ll turn raw data into actionable insights that inform strategic decisions across GitLab’s global Support Engineering organization.
What You Will Do
You’ll design dashboards, reports, and data models that help leaders monitor performance, optimize costs, and improve customer outcomes.
Why It Might Be a Fit
You’ll promote data innovation by experimenting thoughtfully and working through complex problems.
Requirements
- Experience as a business intelligence analyst, analytics engineer, or in a similar data role, ideally in a software as a service or technology company.
- Experience partnering with Technical Support, Business Operations, Product Engineering, or similar organizations.
- Fluency in SQL, including complex multi-table joins, grouping and aggregation, common table expressions, and conditional filters.
- Hands-on experience building dashboards and reports in Zendesk Explore, Tableau, Looker, or similar business intelligence tools.
- Translate ambiguous business questions into structured analytical frameworks.
- Present findings clearly to technical and non-technical stakeholders.
- Plan and prioritize work independently in a remote, cross-functional environment across time zones.
Benefits
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
To apply for this job please visit job-boards.greenhouse.io.
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