Risk CRM Analyst

Role Overview

Monitor CRM and promotional activities from a risk perspective, analyze user behavior and data to detect unusual patterns and anomalies, and investigate risk-related cases.

What You Will Do

Review campaign mechanics, work with BI reports, and collaborate with internal teams to address identified issues and improve processes.

Why It Might Be a Fit

The ideal candidate will have an analytical mindset, be proactive, and have clear communication skills.

Requirements

• 1+ year of experience in iGaming, preferably in Risk, Fraud, KYC, CRM, VIP, Customer Support, or a related area
• Good knowledge of Excel and experience working with reports or operational data
• Intermediate English or higher; Ukrainian for daily communication

Benefits

• Dental insurance
• Vision insurance
• Bonus

Tagged as: Excel