Sales Operations Specialist (Northeast)

Role Overview

The Sales Operations Specialist (SOS) is a valuable resource for Regional Partners and Account Executives. The SOS supports sales and marketing efforts by requesting quotes from appropriate vendors and distributors, generating quotes for customers, managing Salesforce.com opportunities, and corresponding with customers in an effort to maintain and grow the region.

What You Will Do

Use Salesforce.com to generate quotes, track opportunities and process orders. Promptly respond to internal and external inquiries. Suggest creative pricing and payment solutions balancing customer need and pricing policies.

Why It Might Be a Fit

Serve as a liaison between customers, vendors, and GuidePoint outside Sales Executives. Develop and retain product and industry knowledge, vendor resources, and GuidePoint Security service offerings.

Requirements

• High School Diploma or GED required
• Associate Degree or equivalent from two year college or technical school preferred
• 3+ years in a customer service/sales support type role
• Prior experience in Customer Relationship Management (CRM) software required
• Intermediate level experience with Microsoft Office and Internet Navigation
• Self-motivated, detail-oriented, organized, and a strong team player with excellent follow-through
• Positive, results-driven, open to constructive feedback, and adaptable to ambiguity
• Solid Math skills with the ability to calculate margins/discounts, and percentages required
• Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security
• Strong written and verbal communication skills
• Demonstrates a willingness to learn and use AI-enabled tools
• Ability to work flexible work schedule required

Benefits

• Group Medical Insurance options
• Group Dental Insurance
• 12 corporate holidays
• Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment
• Pet Benefit Option