Role Overview
The Customer Experience Specialist will be part of a team that solves problems and understands the ranching industry, working closely with various teams to provide a seamless customer experience. The role requires a deep understanding of Halter’s products and customers, with opportunities for career growth across the company.
What You Will Do
The day-to-day responsibilities of the role include talking directly with ranchers, troubleshooting technical issues, partnering with technical teams, and working closely with various teams to ensure a seamless customer experience.
Why It Might Be a Fit
The ideal candidate will have 3+ years of experience in customer-facing roles, be customer-obsessed, and have a deep understanding of the ranching industry. They will also be proactive, take ownership, and enjoy building strong relationships with ranchers and teammates.
Requirements
- 3+ years of experience in customer-facing roles
- customer-obsessed
- deep understanding of the ranching industry
- proactive
- takes ownership
- builds strong relationships
Benefits
- Full-time position
- Rostered across 7 days
- Days off will be either Friday/Saturday or Sunday/Monday
- Based in the Boulder office in Colorado
- Office First Approach
- High-trust culture
- Spectacular people solving hard problems
- Autonomy, mastery, and learning define how we work
- Personal growth fund
To apply for this job please visit jobs.ashbyhq.com.
Follow us on social media