Technical Account Manager I

The Technical Account Manager I (TAM) is responsible for maintaining and growing substrate sales within a defined group of ISG B-level accounts. The TAM achieves this by proactively managing relationships with converter customers and supporting improvements in their production and sales or marketing activities that increase the use of ISG materials.

Requirements

• Demonstrated experience managing complex industrial B2B sales situations, especially involving OEM-specified products.
• Ability to read and interpret military or industrial specifications.
• Strong technical aptitude, including comfort working with manufacturing equipment and production teams to troubleshoot or improve processes.
• Strong written communication, organizational, and project management skills.
• Ability to build effective relationships across multiple levels of customer organizations, including operators, production managers, quality managers, sales and marketing personnel, and business owners.
• Strong listening skills and business acumen, particularly regarding how small to medium-sized manufacturing companies operate and grow.

Benefits

• 401k Matching
• Quarterly Performance Bonus Plan
• Horizons Fridays