Business Development & Operations Specialist

Role Overview

The Business Development & Operations Specialist plays a key role in growing and supporting our commercial janitorial business. This position combines business development with account management and operational support to drive new client acquisition while ensuring exceptional service delivery for existing commercial accounts.

What You Will Do

Identify and pursue new commercial business opportunities, generate leads, conduct sales presentations, develop proposals, and close new business opportunities. Serve as the primary point of contact for assigned commercial accounts, coordinate daily service operations, and address customer concerns.

Why It Might Be a Fit

The ideal candidate is a self-starter who enjoys building relationships, solving problems, and delivering outstanding customer experiences. This individual will partner with clients and Certified Business Owners to maintain service excellence, strengthen customer relationships, and support continued business growth.

Requirements

• 2+ years of experience in business development, outside sales, account management, or customer relationship management
• Experience within the commercial cleaning, facilities management, or business services industry is preferred
• Previous operations or service management experience is a plus
• Demonstrated success meeting or exceeding sales goals
• High school diploma or equivalent required
• Associate’s or Bachelor’s degree in Business, Management, Marketing, or a related field is preferred

Benefits

• Competitive base salary plus commission opportunities based on sales performance and account retention
• 100% employer-paid medical, dental, and vision insurance for employees
• Paid time off and company holidays
• 401(k) with company match
• Monthly car allowance
• Professional development and career growth opportunities