Retention Marketing Associate

Role Overview

The Retention Marketing Associate will help drive and execute Retention campaigns, manage newsletter production, and work closely with Go-To-Market and Creative teams.

What You Will Do

Responsibilities include acting as the operational engine for newsletter production, partnering with eCom Go-To-Market and Merchandising, and owning recurring reporting across email and SMS campaigns.

Why It Might Be a Fit

The ideal candidate is a total gear nerd who brings proven project management rigor, sharp organizational skills, and a track record of driving cross-functional deliverables on tight deadlines.

Requirements

• 3+ years of hands-on experience in email marketing, digital merchandising, or lifecycle operations
• Demonstrated ability to manage multi-channel production schedules, track cross-functional deliverables, and hold creative/merchandising partners accountable to deadlines
• Strong, clear communicator comfortable acting as the bridge between creative, merchandising, and marketing stakeholders
• Hands-on experience with top-tier ESPs and SMS platforms (e.g., Klaviyo, Bluecore, Attentive, or similar)
• High proficiency with project management and workflow tools (Airtable experience is a major plus)
• Proficiency with Google Suite (primarily Google Docs and Sheets)

Benefits

• Medical, Dental, Vision benefits
• 401(k) and employer match
• Annual Huckberry shopping credits
• Paid Sabbatical leave at 4 years
• Summer Fridays
• Weekly catered lunch
• Monthly happy hours
• Mental health resources
• Paid Parental Leave
• Paid Vacation & Paid Sick Leave
• Volunteer Time Off
• Generous employee discount
• Annual offsites