Role Overview
The Retention Marketing Associate will help drive and execute Retention campaigns, manage newsletter production, and work closely with Go-To-Market and Creative teams.
What You Will Do
Responsibilities include acting as the operational engine for newsletter production, partnering with eCom Go-To-Market and Merchandising, and owning recurring reporting across email and SMS campaigns.
Why It Might Be a Fit
The ideal candidate is a total gear nerd who brings proven project management rigor, sharp organizational skills, and a track record of driving cross-functional deliverables on tight deadlines.
Requirements
- 3+ years of hands-on experience in email marketing, digital merchandising, or lifecycle operations
- Demonstrated ability to manage multi-channel production schedules, track cross-functional deliverables, and hold creative/merchandising partners accountable to deadlines
- Strong, clear communicator comfortable acting as the bridge between creative, merchandising, and marketing stakeholders
- Hands-on experience with top-tier ESPs and SMS platforms (e.g., Klaviyo, Bluecore, Attentive, or similar)
- High proficiency with project management and workflow tools (Airtable experience is a major plus)
- Proficiency with Google Suite (primarily Google Docs and Sheets)
Benefits
- Medical, Dental, Vision benefits
- 401(k) and employer match
- Annual Huckberry shopping credits
- Paid Sabbatical leave at 4 years
- Summer Fridays
- Weekly catered lunch
- Monthly happy hours
- Mental health resources
- Paid Parental Leave
- Paid Vacation & Paid Sick Leave
- Volunteer Time Off
- Generous employee discount
- Annual offsites
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