Role Overview
Hudl is looking for a Customer Success Manager to join their team in Brazil, managing a portfolio of approximately 100 elite accounts across LATAM. The role involves driving engagement and renewals, collaborating across the business, consulting and educating customers, and managing the pipeline.
What You Will Do
As a Customer Success Manager, you’ll analyze customer metrics, conduct business reviews, and negotiate renewals to hit aggressive retention and expansion targets. You’ll also partner with Engineering, Hardware, and Support teams to resolve issues, and work with Account Executives and Solution Consultants to identify new revenue streams.
Why It Might Be a Fit
The ideal candidate is a trilingual, experienced sales professional with a background in account and pipeline management, who is comfortable handling a high volume of clients and can prioritize tasks across multiple software platforms.
Requirements
- Trilingual in Portuguese, Spanish, and English
- Experienced in sales and volume
- Background in account and pipeline management
- Relationship builder
- Analytical and organized
- Engaging communicator
- Willing to travel
Benefits
- Flexible vacation time
- Company-wide holidays
- Timeout (meeting-free) days
- Remote work options
- Employee Assistance Program
- Employee resource groups
To apply for this job please visit job-boards.greenhouse.io.
Follow us on social media