Global Head of Sales Performance and Operations

Role Overview

This senior leadership role will drive greater discipline, consistency, and measurable outcomes across a global enterprise sales organization. The role combines commercial judgment, analytical rigor, operational discipline, and executive-level communication.

What You Will Do

You’ll act as a strategic operating partner to the CRO and regional sales leaders, helping strengthen execution from pipeline generation through forecasting and close. You’ll work across complex, multi-stakeholder enterprise sales cycles with opportunities ranging from hundreds of thousands to several million dollars.

Why It Might Be a Fit

The position offers the opportunity to shape sales methodology, performance management, incentives, territory strategy, and go-to-market operations. You’ll lead a global team while collaborating across functions in a fast-paced, high-growth SaaS environment.

Requirements

• 8+ years of experience in sales leadership, sales operations, or revenue operations within enterprise B2B SaaS
• At least 3 years of experience managing global operational teams
• Demonstrated track record of proactively driving sales execution rather than functioning solely as a reporting or analytics function
• Deep experience with complex, long-cycle enterprise sales involving multiple economic buyers and opportunities of approximately $300K to $5M+ ACV
• Strong understanding of enterprise sales processes and the operational requirements of 12+ month sales cycles
• Hands-on expertise implementing and enforcing structured sales frameworks such as MEDDPICC, Force Management, Challenger, or comparable methodologies
• Advanced knowledge of Salesforce and modern revenue intelligence platforms such as Clari and Gong
• Strong quantitative forecasting capabilities and the ability to translate performance data into concrete operational actions
• Experience with pipeline management, deal inspection, forecasting, quota allocation, capacity planning, territory design, and sales performance management
• Strong commercial judgment and the confidence to challenge forecasts, deal strategies, and execution assumptions constructively
• Demonstrated ability to lead and develop sales enablement or performance programs tied to measurable business outcomes
• Experience designing or managing incentive compensation and SPIFF programs
• Strong analytical and problem-solving skills, with the ability to identify systemic pipeline and execution issues
• Executive presence and excellent communication skills across senior leadership, sales teams, and cross-functional stakeholders
• Ability to operate effectively in a global, distributed environment while managing a team across different regions and time zones
• High urgency, strong bias toward action, intellectual curiosity, and a transparent working style
• Collaborative leadership approach with a focus on coaching, mentorship, accountability, and team development
• Experience as a quota-carrying seller, formal sales-framework certification, or deep implementation experience with enterprise sales methodologies is preferred
• Experience within a high-growth, VC- or PE-backed software company scaling beyond $100M ARR is preferred

Benefits

• Base salary range of $190,000–$250,000 USD
• Additional variable compensation tied to individual and company performance
• Competitive total rewards package with benefits
• Flexible remote and hybrid working options
• Generous paid time off and paid holidays
• Multiple learning and development opportunities
• Mental health benefits
• Two paid Make A Difference (MAD) Days per year for volunteering
• Opportunity to work with a globally distributed team representing more than 50 countries and cultures