Sales Operations Manager

Role Overview

As Sales Operations Manager, you will own the systems, data, tooling, and technical infrastructure that enable a high-performing sales organization to operate efficiently. You will work closely with sales leadership to turn commercial strategies into reliable systems and processes.

What You Will Do

You will configure platforms, troubleshoot deliverability issues, build routing logic, and improve integrations. You will also own phone and text deliverability, troubleshoot call blocking, and manage lead-routing and distribution workflows.

Why It Might Be a Fit

You will have high ownership over the systems, data, and technical infrastructure supporting a sales organization, and will have the opportunity to directly improve sales productivity, lead conversion, communication reach, and data reliability.

Requirements

• 3+ years of experience in sales operations, revenue operations, or a technical operations role supporting an inside sales or call-center environment
• comfortable configuring phone systems, dialers, CRMs, and sales technology directly
• practical experience troubleshooting phone spam flagging, SMS blocking, deliverability problems, or similar communication-channel issues
• highly comfortable working with spreadsheets, operational data, reporting, and dashboards
• understanding of phone and messaging compliance concepts such as A2P 10DLC, consent management, deliverability, and branded calling
• strong attention to detail and ability to identify inconsistencies, incorrect data, broken workflows, or system issues
• analytical, hands-on, and comfortable investigating technical problems independently

Benefits

• Full-time, remote working opportunity with flexibility around where you work
• High ownership over the systems, data, and technical infrastructure supporting a sales organization
• Hands-on exposure to sales technology, telecommunications, CRM platforms, automation, attribution, and deliverability
• Opportunity to directly improve sales productivity, lead conversion, communication reach, and data reliability