Senior Customer Engagement Representative (Sr BDR)

Role Overview

This role is a high-performance, revenue-driven customer engagement position focused on reactivating previously funded business clients and converting them into new funding opportunities. The position blends consultative selling with structured CRM execution, requiring strong discipline in pipeline management and real-time data accuracy.

What You Will Do

You will engage with business owners to understand their needs, present tailored financial solutions, and drive renewal opportunities. You will manage a fast-moving pipeline while ensuring accurate CRM execution and disciplined follow-up across all assigned leads.

Why It Might Be a Fit

Success in this role is measured by conversion efficiency, activity volume, and revenue performance against ambitious targets. It is ideal for a highly competitive, metrics-driven sales professional who thrives in structured, performance-focused environments.

Requirements

• 2+ years of experience in high-volume, short-cycle sales or customer engagement roles (regulated industry experience preferred)
• Strong CRM experience (Salesforce strongly preferred) with daily deal and pipeline management
• Proven ability to meet and exceed activity and revenue-based KPIs
• Comfortable working in high-call-volume environments with auto-dialer systems
• Strong consultative selling skills and ability to handle objections effectively
• Highly metric-driven mindset with strong analytical and self-coaching abilities
• Excellent time management, organization, and communication skills
• Ability to remain resilient and persistent in the face of rejection
• Experience reviewing financial documents and discussing funding-related details is an asset
• Leadership mindset with ability to support and mentor peers

Benefits

• Competitive base salary of CAD $50,000 – $60,000 annually
• Monthly variable compensation potential up to CAD $2,000 based on performance
• Comprehensive health coverage (medical, dental, vision)
• Flexible time-off policy and paid parental leave
• RRSP matching program
• Wellness reimbursement and annual professional development budget
• Volunteer days and charitable donation matching
• Fully remote-first work environment within Canada
• Occasional access to collaborative in-person office spaces
• Performance-driven culture with strong career growth opportunities