Director of Commercial Solutions & Growth

Role Overview

CORA Loyalty is seeking a Director, Commercial Solutions & Growth to turn prospect and client needs into proposals that are commercially persuasive, technically credible and deliverable. The role combines deep loyalty expertise, practical systems understanding, strong financial judgement and senior client engagement.

What You Will Do

The Director will personally lead discovery, develop proposals, challenge delivery estimates, build commercial models with Finance and progress RFPs and contracts with the relevant specialists. They will also work alongside the Chief Customer Officer on Middle East and Southeast Asian sales and take ownership of selected opportunities from qualification through to close.

Why It Might Be a Fit

The role requires someone who can understand the substance, produce the work, challenge unsupported assumptions and recommend a workable solution. The Director will lead the solution and commercial work within the Opportunity AVT, aligning inputs, decisions, dependencies and approvals.

Requirements

• Substantial experience in loyalty solution consulting, pre-sales, implementation, delivery, strategic client engagement or commercial leadership
• Deep practical loyalty expertise: programme economics, earn and burn, points liability and breakage, redemption behaviour, reward catalogues, partner-funded value, settlement and the commercial models supporting successful programmes
• Strong technical fluency across enterprise platforms, APIs, integrations, data flows, configuration, migration, security and implementation dependencies
• Practical understanding of delivery and operational processes, including scoping, effort estimation, resourcing, testing, launch readiness and handover
• Strong commercial numeracy and hands-on Excel modelling, including revenue and cost build-ups, transaction economics, margins, multi-year deal structures, scenarios and sensitivity analysis
• Excellent client engagement and executive communication, with the confidence to lead discovery, build trust, challenge constructively, present recommendations and progress a commercial decision
• Exceptional written and spoken English, with the ability to personally produce precise, persuasive and error-free proposals, executive presentations and RFP responses
• Experience progressing enterprise bids, procurement and contracting with Finance, Legal, Product and Delivery, including NDAs, MSAs, SOWs, scope assumptions and commercial exceptions
• Evidence of meaningful involvement in winning new or expanded enterprise business, including opportunity qualification, value proposition development, negotiation and close planning, rather than document production alone
• Strong organisation, prioritisation and version control across simultaneous pursuits, with disciplined use of HubSpot or comparable CRM tools, Monday.com and Microsoft Word, Excel and PowerPoint
• Ability to operate autonomously in a fast-paced, high-pressure but positive environment, bringing specialists together, maintaining accuracy under deadline pressure and resolving issues without unnecessary escalation
• Willingness and ability to travel to the Middle East, Southeast Asia and other relevant markets, and to collaborate effectively with clients and colleagues across time zones

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Life insurance
• Disability insurance
• Paid time off
• Retirement plan
• Stock options
• Bonus
• Commission
• Equity
• Flexible work arrangements
• Professional development opportunities
• Wellness programs
• Employee assistance program
• On-site fitness center
• On-site parking
• Public transportation reimbursement
• Tuition reimbursement
• Student loan repayment assistance

Tagged as: Excel, HubSpot