Head of People Operations & Technology

Role Overview

This leadership role will lead the evolution of People Operations, People Technology and workforce reporting capabilities across a complex and fast-moving environment. Sitting within the People & Culture leadership team, you’ll be responsible for creating a modern, scalable and service-oriented operating model that delivers exceptional employee experiences while supporting organisational growth and transformation.

What You Will Do

The role combines strategic leadership with operational delivery, overseeing people services, technology optimisation, workforce insights and continuous improvement initiatives, in close partnership with Legal and the General Manager – People on governance and compliance matters.

Why It Might Be a Fit

This is a rare opportunity to join an organisation at a pivotal point in its evolution and play a key role in shaping the future of its People function. You’ll have the opportunity to modernise people services and leave a lasting impact on employee experience, technology capability and operational effectiveness.

Requirements

• Significant leadership experience across People Operations, HR Services or HR Shared Services
• Hands-on experience with HRIS platforms (e.g. BambooHR, Employment Hero, Workday, SuccessFactors), ideally including a platform migration or integration project
• Strong Excel and analytical capability, with the ability to translate workforce data into insight for Executive/Board-level reporting
• Expertise in service delivery, process improvement and operational excellence
• Working knowledge of Australian employment legislation
• An analytical mindset with the ability to leverage workforce data and insights to influence decision-making
• Outstanding stakeholder management skills with the ability to engage and influence senior leaders
• A collaborative leadership style with a focus on capability building and team development

Benefits

• Power your career
• Learn from industry experts, experienced leaders, and on-the-job opportunities
• Access parental leave
• Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation
• Work with flexibility
• We’re a hybrid workplace, balancing time in the office with remote work
• Flexi Leave Days
• Get one extra paid leave day per quarter for what makes you happy
• Take a floating public holiday
• Acknowledge a significant day your way with family and friends
• Be rewarded
• Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program