People Operations Administrator

Role Overview

As a People Operations Administrator at Macmillan Learning, you will serve as a foundational support for our employee experience and People team operations. You will manage day-to-day HR administrative tasks, coordinate onboarding and offboarding activities, maintain accurate employee records, and respond to staff inquiries.

What You Will Do

Prepare and send approved offer letters and new-hire paperwork, track completion, and support I-9 and E-Verify processes. Coordinate orientation logistics, welcome communications, equipment setups, and system access for new team members. Process employee changes in our HRIS, including title, manager, location, and status updates, as well as timekeeping and PTO corrections.

Why It Might Be a Fit

We’re looking for people who care about our mission and bring their own perspective to the table. Different backgrounds, skills, and ways of working make us better at what we do.

Requirements

• 1+ years of experience in HR, administrative support, or employee services.
• Strong attention to detail and accuracy when handling high-volume, time-sensitive work.
• Excellent written and verbal communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.
• Ability to learn policies, systems, and procedures quickly.
• Proficiency with Google Workspace and Microsoft Office applications.

Benefits

• Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee’s date of hire.
• Company bonus plan
• Medical insurance (HSA Qualified, EPO, and PPO plan options), HSA+Employer Contribution, vision insurance, and dental insurance
• Contributions to your 401(k) retirement account through Fidelity (US) / Registered Retirement Savings Plan (Canada)
• Paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day, Juneteenth, Indigenous Peoples’ Day, Election Day, and more)
• Employee Assistance Program, Education Assistance Program and Commuter Assistance (for those in qualified circumstances)
• 100% employer-paid life and AD&D insurance
• Mental health support through Headspace