Customer Experience Partner

Role Overview

As a Customer Experience Partner, you will serve as the primary point of contact for customers, ensuring the smooth execution of shipments while building strong, long-term customer relationships.

What You Will Do

Act as the primary point of contact for customers, handle customer enquiries, ensure smooth execution of shipments, and provide customers with accurate and timely information.

Why It Might Be a Fit

We are looking for a team player with excellent interpersonal, problem-solving, analytical, and communications skills, who can build good working relationships and work under pressure.

Requirements

• College or equivalent
• Logistics experience
• Call center experience
• French language skills

Benefits

• Medical
• Dental
• Vision
• RRSP+ Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules