Lead Logistics Customer Experience and Operations Specialist

On Site Full TimeChennai, Tamil Nadu, IndiaMaersk Container Industry

Role Overview

The Specialist is responsible for executing day-to-day supply chain operations across 3PL, 4PL and Destination Container Management (DCM) processes.

What You Will Do

Execute and manage end-to-end SCM operational activities, support 3PL and 4PL operational workflows, and support DCM-related activities.

Why It Might Be a Fit

The position requires strong execution discipline, attention to detail, customer communication through emails, and the ability to work in a high-volume, deadline-driven environment.

Requirements

  • Graduate with 3–7 years of relevant experience in SCM, logistics, freight forwarding or shared services operations.
  • Working knowledge of 3PL / 4PL supply chain operations, shipment lifecycle, milestone tracking and reporting.
  • Basic understanding of DCM / destination management activities will be an advantage.
  • Strong written communication skills with experience in customer / stakeholder email handling.
  • Good MS Excel skills; exposure to Power BI, Power Automate, AI tools or reporting automation preferred.
  • Strong attention to detail, ownership mindset, time management and ability to work under pressure.

Benefits

  • Impact: Be part of a team that directly contributes to global operations.
  • Opportunity: Unlock professional and personal growth through diverse career pathways.
  • Innovation: Work with a team that embraces technology and continuous improvement.
  • Global Exposure: Collaborate across geographies and cultures.

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To apply for this job please visit maersk.wd3.myworkdayjobs.com.


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