Manager, Product Operations, Incident Management

Role Overview

Join a team driving product strategy, roadmap, and execution of Mastercard’s global core payments network. Collaborate across disciplines and communicate effectively with business and technology stakeholders.

What You Will Do

Manage product incidents, provide support related to Network Products, and work with Engineering, Product Managers, and Business Operations to minimize customer impact.

Why It Might Be a Fit

Ideal candidate will have deep expertise in the payments industry, experience in incident management, and strong communication and interpersonal skills.

Requirements

• Deep expertise in the payments industry
• Proven experience in incident management, product operations, or technical support
• Strong communication and interpersonal skills
• Ability to work independently and with a high degree of accountability

Benefits

• Competitive salary
• Benefits package
• Opportunities for professional growth and development