Role Overview
The Sales Manager leads a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations.
What You Will Do
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs, ensure execution of Company policies and standards, model and coach best-in-class Customer Experience and ART of Selling behaviors, and provide Manager-on-Duty (MOD) coverage.
Why It Might Be a Fit
Champion MCC/Extend services, drive sales and operational excellence in the Knit & Sew Shop, and ensure efficient execution of BOPIS and Same Day Delivery.
Requirements
- 3+ years retail leadership experience
Benefits
- 401(k) with employer match
- Employee Assistance Program
- medical, dental, and vision coverage
- telemedicine services
- flexible spending accounts
- commuter benefits
- tuition assistance
- adoption assistance
- voluntary insurance options
- employee discounts
- access to partner discount programs
To apply for this job please visit michaels.wd5.myworkdayjobs.com.

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