Role Overview
As a Customer Success Account Manager, you will support established Americas customers with significant potential to expand their use of cloud and AI technologies. You will engage at a pivotal stage, strengthen solution health, accelerate Azure and AI adoption, and help customers turn ambitious priorities into measurable business value and scalable long-term success.
What You Will Do
You will build customer relationships, help customers achieve success, connect customer priorities to Microsoft solutions, improve customer health and delivery quality, and grow your AI technical knowledge and influence.
Why It Might Be a Fit
This role is designed to help you grow through structured onboarding, hands-on learning, mentoring, regular feedback, and increasing responsibility as your confidence, technical knowledge, and customer skills develop.
Requirements
- Bachelor’s Degree in Business, Sociology, Psychology, Computer Science or related field
- Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365)
- Exposure to customer planning, project coordination, technology, data analysis, service delivery, or stakeholder communication in any academic, community, or professional setting
Benefits
- Base pay range: USD $70,500 – $139,700 per year
- Different base pay range for specific work locations within the San Francisco Bay area and New York City metropolitan area: USD $95,000 – $153,200 per year
To apply for this job please visit apply.careers.microsoft.com.
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