Customer Success Account Manager

On Site Full TimeChiyoda, JapanMicrosoft

Role Overview

The Customer Success department works with customers to achieve their business and IT goals by promoting AI transformation. We provide a support program that prioritizes the customer’s business and IT goals, and we work closely with the customer’s business and IT decision-makers to achieve value.

What You Will Do

Promote high-quality support services to maximize customer business results and Microsoft solution value, and fulfill support contract obligations. Collaborate with customers and account teams to prioritize and plan customer engagement and support programs for cloud and on-premises workloads.

Why It Might Be a Fit

A mind that fully supports customers’ AI transformation, excellent communication skills and relationship building skills, leadership to orchestrate internal and external stakeholders, and project management experience.

Requirements

  • Project management experience
  • Experience in delivering support or consulting services
  • Excellent communication skills and relationship building skills
  • Leadership to orchestrate internal and external stakeholders

To apply for this job please visit apply.careers.microsoft.com.

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