Senior Program Manager, Revenue Operations

Hybrid Full TimeMassachusetts, United StatesMonotype GmbH

Role Overview

We are looking for a Senior Program Manager, Revenue Operations to take initiatives that improve how we sell and turn them into delivered, adopted reality. This person is the connective tissue of our Revenue Operations team: the owner who takes a new product launch, a pricing change, a Salesforce improvement, or a process redesign from an idea on a roadmap through requirements, build, testing, rollout, and adoption – and then proves it worked.

What You Will Do

Part Program Manager, part GTM Engineer, own end-to-end delivery of the Revenue Operations program portfolio – driving initiatives from intake and scoping through requirements, build, testing, launch, adoption, and post-launch measurement, and maintaining a single source of truth for status, owners, dependencies, decisions, and risk.

Why It Might Be a Fit

The ideal candidate is a finisher. You are organized enough to hold a dozen moving parts in a single credible plan, technical enough to write requirements a Salesforce team can build against, and persuasive enough to drive a decision out of a room of senior stakeholders when you own the outcome but not the org chart.

Requirements

  • 5+ years of experience in Revenue Operations, Sales Operations, GTM Programs, Business Operations, a GTM-focused PMO, or management consulting, including direct ownership of cross-functional projects from intake through adoption.
  • Experience in SaaS, technology, B2B sales, or high-growth organizations, ideally with recurring or subscription revenue models.
  • A demonstrated track record of shepherding cross-functional programs to completion in environments where you owned the outcome without formal authority over the people delivering it.
  • Strong Salesforce fluency – able to write clear requirements and user stories, speak credibly about objects, data structures, quoting/CPQ, and process automation.
  • Experience with go-to-market launch readiness – supporting or owning the operational side of new product, offering, or packaging launches.
  • Exposure to pricing operations – rate cards, discount and approval governance, deal desk, or quote-to-cash process – and comfort translating commercial decisions into operational requirements.
  • Demonstrated change management and enablement experience: communication planning, training, documentation, and adoption measurement.
  • Strong process design and documentation discipline – you can map a messy current state, design a better one, and write it down so it survives you.
  • Comfort with reporting and BI tools such as Salesforce reporting, Tableau, Power BI, or Looker – enough to baseline a process, measure the change, and defend the numbers.
  • Experience with project and work management tooling (e.g., Jira, Asana, Smartsheet, Monday) and pragmatic use of agile or hybrid delivery methods.
  • Excellent communication and stakeholder management skills, including the ability to run a steering conversation with senior leaders and drive a clear decision.
  • Strong bias for action, high attention to detail, and comfort managing multiple concurrent priorities in a fast-paced, ambiguous environment.
  • Growth mindset and willingness to learn and adopt new tools, including AI and automation platforms.

Benefits

  • Hybrid work arrangements
  • Competitive paid time off programs
  • Comprehensive commercial medical insurance coverage
  • Competitive compensation with corporate bonus program & uncapped commission for quota-carrying Sales
  • A creative, innovative, and global working environment in the creative and software technology industry
  • Highly engaged Events Committee to keep work enjoyable
  • Reward & Recognition Programs (including President’s Club for all functions)
  • Professional onboarding program, including robust targeted training for Sales function
  • Development and advancement opportunities (high internal mobility across organization)
  • Retirement planning options to save for your future, and so much more!

To apply for this job please visit monotype.wd1.myworkdayjobs.com.


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