Temporary Customer Operations Representative – Data Entry

Role Overview

Supports the order fulfillment process by processing customer sales orders, responding to customer inquiries, and resolving customer and sales-related issues.

What You Will Do

Communicate with brands and sales, partner with the Intercompany Logistics team, coordinate with Distribution, handle escalated customer and sales professional issues, and manage customer service inquiries.

Why It Might Be a Fit

The ideal candidate is results-oriented, has a strong work ethic, and can multitask in a fast-paced environment. They should have intermediate Microsoft Outlook skills, be able to build positive team and business relationships, and have a high degree of customer focus.

Requirements

• Minimum of two years of customer service or service-related experience in a similar position
• Must be able to speak English effectively to communicate with customers, sales professionals, and internal business partners
• High school diploma or equivalent required
• College or university degree preferred
• Results-oriented with a strong work ethic and positive attitude
• Strong analytical, decision-making, and problem-solving skills
• High degree of customer focus
• Ability to build positive team and business relationships
• Demonstrated integrity and sound ethical judgment
• Intermediate Microsoft Outlook skills
• Ability to multitask in a fast-paced, high-volume environment
• Self-starter who can work independently with minimal supervision
• Flexibility to work extended hours, evenings, or weekends as business needs require
• SAP experience preferred

Benefits

• Hourly rate of $18.00 to $20.00
• SAP experience preferred