Director (Customer Growth Partner)

Role Overview

We’re Nagarro, a Digital Product Engineering company that builds products, services, and experiences. We’re looking for a Director (Customer Growth Partner) to drive strategic account growth and deliver double-digit year-over-year revenue growth.

What You Will Do

Drive strategic account growth, position Nagarro as a strategic partner for AI transformation, build and execute structured account growth plans, and shape the CXO agenda.

Why It Might Be a Fit

You’ll be a great fit if you have 16+ years of experience in key account leadership, strategic account growth, or a similar client-facing business development role, and a strong understanding of professional services offerings and AI transformation.

Requirements

• 16+ years of experience in key account leadership, strategic account growth, or a similar client-facing business development role
• Proven track record of managing and expanding large enterprise accounts
• Demonstrated ability to achieve double-digit year-over-year account growth and deliver measurable revenue expansion
• Strong experience in strategic account planning, opportunity identification, deal shaping, business development, and commercial negotiations
• Ability to engage credibly with senior client executives and build trusted, long-term relationships
• Strong AI fluency within at least one industry vertical
• Proven ability to develop, present, and defend business cases, value propositions, and commercial proposals
• Experience working with procurement and legal teams on commercial negotiations, contracts, and engagement agreements
• Strong commercial acumen, strategic thinking, negotiation, communication, and stakeholder management skills
• High accountability, a collaborative mindset, and a low-ego approach to building trust and achieving shared business outcomes