The Senior Data Operations Analyst is responsible for executing and monitoring day-to-day production cycles with strict adherence to quality standards and delivery timelines, ensuring data accuracy, and resolving issues.
Requirements
- Execute daily and periodic production cycles in line with defined quality, accuracy, and turnaround time (TAT) standards
- Perform data input operations and validation across assigned markets and datasets
- Identify data anomalies, perform root cause analysis (RCA), and communicate issues to relevant stakeholders
- Collaborate effectively with onshore, offshore, and cross-functional teams to resolve operational challenges
- Adhere to and contribute to the documentation and maintenance of Standard Operating Procedures (SOPs)
- Identify opportunities for automation, optimization, and process efficiency improvements
- Develop and execute basic automation solutions using SQL, Python, or Excel macros
- Support CIP deployments, system enhancements, and adoption of new tools and features
- Track, analyze, and report key performance indicators (KPIs) related to data quality, accuracy, and on-time delivery
- Operate efficiently in a virtual, multicultural, and geographically distributed work environment
Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
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