Assistant Customer Experience Operations Manager

As an Assistant CX Operations Manager, you’ll lead day-to-day operations, oversee program initiatives, and improve customer experience in a contact center environment.

Requirements

• 2 years team leadership or supervisory experience
• 3 – 5 years of Customer Call Center experience with 1 year of luxury hospitality, automotive, etc experience required
• Project Management experience preferred
• High School Diploma or equivalent

Benefits

• Competitive Salary with Incentives
• Health/Dental/Vision/Life Insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• 401(k) with company match
• Vacation/Sick Time and Paid Holidays
• Tuition Reimbursement
• Employee Assistance Program
• Employee Discount Program
• Training and Development Programs (Percepta College)
• Employee Rewards Program (Perci Perks)