Business Analytics Manager Senior – Consumer Data Solutions & Analytics

Role Overview

As a Business Analytics Manager Senior within PNC’s Consumer Data Solutions & Analytics organization, you will lead analytics and data management initiatives across the customer data domain. The role will focus on improving the quality, completeness, accuracy, consistency, lineage, and control of customer data used in business operations, risk management, regulatory compliance, and customer-focused decisions.

What You Will Do

Key Responsibilities include leading complex analytics and data management initiatives, defining and implementing data quality rules and controls, analyzing customer data, building and maintaining data quality dashboards, and establishing measurable data quality thresholds.

Why It Might Be a Fit

The ideal candidate brings deep experience in customer data, data quality management, data governance, and risk and compliance environments, with strong analytical thinking and problem-solving abilities, and experience supporting Risk Management, Governance, Compliance, or Regulatory-focused initiatives.

Requirements

• 8+ years of experience in: Data Analytics, Business Analytics, Business Intelligence, and/or Data-Driven Decision Support.
• Strong experience presenting complex analytical findings to business and executive stakeholders.
• Demonstrated success communicating with cross-functional teams and senior leadership.
• Strong analytical thinking and problem-solving abilities.
• Experience supporting Risk Management, Governance, Compliance, or Regulatory-focused initiatives.
• Advanced SQL expertise including: Complex Queries, Joins, Aggregations, Subqueries, Data Validation, and Performance Optimization.
• Strong Python programming and coding experience including: Data Analysis, Data Manipulation, Reporting Automation, Data Quality Monitoring, and Predictive Analytics.
• Experience developing dashboards and visualizations using Tableau or Power BI
• Experience working within customer-focused data environments and consumer data domains.
• Strong presentation, communication, and stakeholder management skills.
• Ability to influence business decisions through analytics and data storytelling.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives