Senior CRM Manager

Role Overview

Join Qonto as a Senior CRM Manager for Central Europe, taking primary ownership of Germany and secondary ownership of Austria. You’ll develop lifecycle programs across onboarding, activation, retention, expansion, and churn prevention, driving measurable business growth and feature adoption.

What You Will Do

Own the CRM strategy for Germany and Austria, partner with local teams, build the regional playbook, move fast with AI, and present results that matter.

Why It Might Be a Fit

We’re looking for someone with fluency in German and English, strong CRM experience, CRM platform expertise, and a proactive approach. You’ll work closely with local marketing, product, and growth teams and report to Matias del Carril, our CRM & Lifecycle Lead.

Requirements

• Fluency in German and English
• Strong CRM experience
• CRM platform expertise
• Proactive by default
• Comfort with ambiguity
• Strong stakeholder management
• An AI-enabled approach

Benefits

• Competitive salary
• Unlimited access to the best AI tools
• Real autonomy
• A senior team around you
• Opportunity to build and implement lifecycle strategy