Technical Enablement Manager

Remote Full TimeNew York, New York, United States (Remote)ServiceNow

Role Overview

The Technical Enablement Manager will drive the success of post-sales and technical field teams by developing and executing strategic enablement initiatives. The role requires a deep technical cybersecurity background to bridge the gap between complex product architecture and field execution.

What You Will Do

The Technical Enablement Manager will design, scope, and deliver deep-dive technical enablement motions, assist with onboarding and ramping, create technical content, and deliver live training events.

Why It Might Be a Fit

The ideal candidate is proactive, highly adaptable, and thrives in a fast-paced environment where field feedback fuels continuous improvement. The role requires a strategic mindset, technical credibility, strong leadership, and a passion for customer excellence.

Requirements

  • Prior Technical Field Experience
  • Cybersecurity Domain Expertise
  • 5+ years of experience in technical enablement, Customer Success enablement, or technical training within cybersecurity or B2B SaaS
  • Demonstrated Technical Delivery
  • Tooling Proficiency
  • Leadership & Cross-Functional Alignment

Benefits

  • base pay of $126,800 – $221,900
  • equity
  • variable/incentive compensation
  • health plans
  • 401(k) Plan with company match
  • ESPP
  • matching donations
  • flexible time away plan
  • family leave programs

To apply for this job please visit jobs.smartrecruiters.com.


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