Role Overview
The Customer Experience & Operations Consultant will serve as the primary point of coordination to Sirva’s customers in their mobility journey, contributing to the company’s success by providing proactive customer interactions, managing complex relocations, and ensuring data integrity.
What You Will Do
The role involves direct customer interaction, utilizing digital tools to access client policy information, advising on services delivered by supplier partners, and troubleshooting across service lines.
Why It Might Be a Fit
The ideal candidate will have experience in customer experience, business operations, and problem-solving, with strong accountability for customer success, and a hunger to learn and grow alongside a transforming organization.
Requirements
- High school diploma or equivalent
- University/college degree preferred
- 1 year in a customer experience, business operations role preferred
- International experience a plus, but not necessary
- Must be fluent in English, but other languages are highly desired
Benefits
- Competitive salary
- Workplace flexibility for a balanced work/life approach
- Comprehensive benefits packages and wellness program
- Generous company-paid vacation days and holiday time
- Challenging, collaborative, diverse corporate culture
- Ongoing opportunities for learning and career development
To apply for this job please visit jobs.dayforcehcm.com.
Follow us on social media