Director, Revenue Operations

Hybrid Full TimeBoston, Massachusetts, United StatesSkedda

Role Overview

We’re seeking an experienced, technically strong operations leader to lead our Revenue Operations function and drive AI-enabled operational transformation across the company. This role will own the systems, data, analytics, processes, and internal technology that help our business scale efficiently.

What You Will Do

Lead and develop the Business Operations team, including team planning, prioritization, coaching, performance management, and execution. Own the roadmap for AI-enabled operational transformation across the business, while translating high-level AI opportunities into practical, measurable business outcomes.

Why It Might Be a Fit

6-10+ years of relevant experience in business operations, revenue operations, GTM systems, GTM engineering, business systems, analytics, strategy & operations, or a related field. Highly technical; comfortable working deeply with systems, data, automation, and AI tools.

Requirements

  • 6-10+ years of relevant experience in business operations, revenue operations, GTM systems, GTM engineering, business systems, analytics, strategy & operations, or a related field
  • 2+ years of people management experience
  • Experience working in a growing B2B SaaS company, ideally between $10M and $50M ARR
  • Highly technical; comfortable working deeply with systems, data, automation, and AI tools
  • Strong understanding of revenue operations, including sales, marketing, customer success, pipeline management, forecasting, and reporting processes
  • Deep experience with modern SaaS business systems such as HubSpot, Salesforce, Intercom, Gong, Claap, Common Room, ZoomInfo, or similar tools
  • Strong analytical skills, including experience with business intelligence, data modeling, metrics design, and executive reporting
  • Curious, scrappy, and forward-thinking; energized by new tools, better systems, practical AI adoption, and clever solutions that help teams move faster with limited resources
  • Track record of successfully implementing, integrating, or optimizing business systems at scale
  • Proactive in identifying process inefficiencies quickly and turning ambiguous problems into clear operating plans
  • Demonstrated experience using AI, automation, or internal tooling to improve business operations; you can show real examples of workflows, agents, automations, or internal tools you or your team have built
  • Strong project management skills with the ability to lead complex cross-functional initiatives
  • Comfortable operating at both strategic and tactical levels – equally willing to shape the architecture and get in the weeds to build, test, and improve it
  • Excellent executive communication and stakeholder management skills

Benefits

  • Competitive salary
  • Benefits package
  • Paid time off
  • Creative and collaborative work environment
  • Direct exposure to the leadership team across departments
  • Be empowered to leave a significant mark on the company and the customers

To apply for this job please visit job-boards.greenhouse.io.


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