People Operations Generalist

Role Overview

The People Operations Generalist will own day-to-day immigration case management, coordinate with outside counsel, employees, and hiring managers on new petitions, extensions, transfers, amendments, and permanent residency filings. The ideal candidate will handle confidential information, be comfortable being the go-to resource for employee questions, and be motivated to improve the process rather than simply keep them running.

What You Will Do

Serve as the first line for employee inquiries, respond promptly and accurately on policies, benefits, leaves, immigration, and general People Ops questions, and escalate as needed. Own the employee onboarding experience, including review and redesign of the program as needed, pre-hire communications, I-9 and employment eligibility verification, and system and records setup.

Why It Might Be a Fit

The ideal candidate will have a strong operational mindset with the ability to build structure, improve processes, and drive execution. They will be result-oriented and proactive, with exceptional communication skills, and the ability to engage employees across the organization.

Requirements

• Minimum 3 years of experience in People Operations/Human Resources
• Working knowledge of U.S. employment-related compliance, leaves of absence, I-9 requirements, and benefits
• Strong operational mindset with the ability to build structure, improve processes, and drive execution
• Ability to operate effectively in high-growth, high-ambiguity environments with changing priorities and evolving business needs
• Result-oriented and proactive approach — someone who takes ownership, moves quickly, makes sound decisions with imperfect information, and drives change
• Exceptional communication skills, with the ability to engage employees across the organization

Benefits

• Health care plan (Medical, Dental & Vision)
• Flexible and Dependent Care Expense program
• Retirement plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Unlimited paid time off per year, 14+ paid holidays
• Hybrid office work arrangement
• Complimentary lunches, snacks, and beverages during on-site working days
• Wellness benefit allowance
• Phone & Internet reimbursement
• Computer Accessory Allowance