Staff Revenue Enablement Specialist

Role Overview

As a Staff Revenue Enablement Specialist, you will drive high-impact initiatives to generate additional revenue from Sunrun’s service-related products across our customer fleet. You will own the end-to-end design and rollout of process automations, sales/service enablement tools, and playbooks that empower frontline service, care, and field teams to attach, cross-sell, and upsell post-PTO service offerings.

What You Will Do

You will create training programs, guidebooks, and coaching frameworks that give field technicians and support reps the skills to offer extra products, track and improve sales metrics, find sales opportunities, build simple playbooks and guides, and align teams across the business.

Why It Might Be a Fit

This role requires a strong background in using customer data to figure out what training or tools the team needs, experience with residential solar, battery storage, or home service operations, and a proven track record of running programs that successfully increased sales of secondary products or service plans.

Requirements

• Expert understanding of how to train and support frontline service teams to make extra sales during routine customer interactions
• Clear grasp of key sales metrics (like offer rates, conversion rates, and average sale amount) and how to improve them
• Understanding of service offerings like warranties, system upgrades, protection plans, or recurring maintenance programs
• Ability to bring order and clear direction to complex, unstructured projects
• 10+ years of experience in project leadership, training, operations, or sales support
• Proven track record of running programs that successfully increased sales of secondary products or service plans
• Strong background in using customer data to figure out what training or tools the team needs
• Bachelor’s Degree or equivalent experience; advanced degree or equivalent track record preferred

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• 401(k) or other retirement plan
• Paid time off
• Stock options
• Relocation assistance