Customer Experience Representative I

Role Overview

Provide an extraordinary experience through all avenues of communication, including phone, email, and chat, to build lasting relationships with TAB Bank clients.

What You Will Do

Handle omnichannel communications, answer inquiries, resolve problems, promote products, and enhance customer knowledge.

Why It Might Be a Fit

Empowered to work with management to identify deficiencies in products, services, or bank systems, and advance through certification levels in an outlined timeline.

Requirements

• 6 months minimum of customer service experience
• Dependable, detail-oriented, observant, and thorough
• Strong interpersonal (verbal and written) communication skills
• Basic computer skills, including the ability to navigate multiple windows and applications