Role Overview
The Customer Experience Associate will process financial transactions, understand customer needs, and provide excellent customer experience. The role requires a high school diploma and/or 1+ years of relevant experience. The associate will work in a fast-paced environment, using MS Office and internet skills.
What You Will Do
The responsibilities of the role include processing financial transactions, understanding and determining customer needs, responding and resolving customer concerns, achieving assigned goals, and promoting banking solutions.
Why It Might Be a Fit
The ideal candidate is a go-getter who can exercise initiative, be accurate and detail-oriented, and connect with customers in a calm, courteous, and effective manner.
Requirements
- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills
- Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail-oriented
Benefits
- Base salary
- Variable compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
To apply for this job please visit td.wd3.myworkdayjobs.com.
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