Director, Revenue Operations

Hybrid Full TimeMinnesota, United StatesThomson Reuters

Role Overview

The Director of Revenue Operations is a strategic leadership role responsible for building and scaling the commercial infrastructure that powers a global business generating hundreds of millions in annual revenue across global markets. This role owns the core pillars of sales effectiveness and leads the managers responsible for each.

What You Will Do

The Director will lead, mentor, and develop direct-report managers across Systems & Tools, Sales Operations, Sales Enablement, and Territories & Commissions, ensuring alignment with overall commercial strategy. They will also provide strategic direction to formulate and deliver a sales systems roadmap, champion technology investments, and ensure robust governance, change management, and UAT/BVT testing practices for all systems releases and upgrades.

Why It Might Be a Fit

The Director will serve as the primary bridge between field sales leadership, executive leadership, and cross-functional partners on all matters related to sales systems, operations, and compensation. They will also build a high-performing, scalable commercial operations function to maximize revenue.

Requirements

  • Bachelor’s degree in Business, Finance, Analytics, or related discipline
  • 10+ years of progressive experience in sales operations, revenue operations, commercial strategy, or related fields, including experience managing managers or multi-functional teams
  • Proven track record leading commercial or sales operations functions within a global, matrixed organization
  • Demonstrated experience overseeing sales systems (Salesforce or equivalent CRM), sales operations/reporting infrastructure, sales enablement, and sales compensation/territory design
  • Strong financial acumen, including experience managing budgets, forecasting compensation costs, and balancing incentive design with financial sustainability
  • Exceptional executive communication skills with experience presenting to senior leadership
  • Strong change management, project management, and cross-functional leadership skills with the ability to operate effectively across multiple regions, time zones, and cultures

Benefits

  • Flexible vacation
  • Two company-wide Mental Health Days off
  • Access to the Headspace app
  • Retirement savings
  • Tuition reimbursement
  • Employee incentive programs
  • Resources for mental, physical, and financial wellbeing

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