Account Development Manager – Growth & Upsell

Role Overview

The role is a sales position that lives inside Customer Success, where you’ll grow existing accounts by finding new opportunities and closing deals. You’ll own a portfolio of existing clients in Portugal, know their business, and turn that relationship into revenue. You’ll also run trainings for venues and spot the next opportunity before anyone else.

What You Will Do

You’ll own expansion revenue for a portfolio of existing venues, identify and close upsells and cross-sells, build and manage your own pipeline, and use account data to build a business case for the client.

Why It Might Be a Fit

We’re looking for someone with 4+ years in B2B sales, account management, or a commercial Customer Success role, with a track record in upselling or expanding existing accounts. You should be a closer, comfortable talking about price, handling objections, and asking for the signature. You should also know how to keep a client, build long-term relationships based on trust, and be organized and autonomous.

Requirements

• 4+ years in B2B sales, account management, or a commercial Customer Success role
• A real track record in upselling or expanding existing accounts, with numbers to show for it
• You’re a closer. You’re comfortable talking about price, handling objections, and asking for the signature
• You also know how to keep a client. You build long-term relationships based on trust, not pressure
• Native Portuguese and fluent English (written and spoken), Spanish or another European language nice to have
• You can read numbers and turn them into a story: you build your own reports and use data to sell
• Organised and autonomous. You manage your own portfolio, pipeline, and agenda without being chased
• You can talk to a restaurant owner during Friday service and a group’s Head of Operations on Monday morning with equal ease

Benefits

• Attractive, performance-based bonuses
• Fixed phone allowance
• Reimbursement of transportation expenses to clients
• Fast-track career progression for ambitious individuals looking to grow into senior sales or leadership positions
• Being a part of a high-energy, international team where success is recognized, celebrated, and rewarded
• Gaining hands-on experience in a rapidly growing business, with direct exposure to strategic decision-making and company leadership
• A culture of ownership, autonomy, and continuous learning, where your results directly shape both your career and the company’s future
• Working on the company’s further improvement and development while working together closely with the CEO