Customer Success Account Manager – Signature – Lehi, UT

Role Overview

This position will support a territory including Lehi, UT, Draper, UT, and Murray, UT. The Signature Customer Success Supervisor will manage a high volume of smaller customers, focusing on driving customer satisfaction and retention at scale.

What You Will Do

Key responsibilities include issue management, value creation/proposals, territory management, and feedback collection.

Why It Might Be a Fit

The ideal candidate will have 0–4 years of experience in customer success, support, or related customer-facing roles, with a data-driven mindset and excellent written communication skills.

Requirements

• 0–4 years in customer success, support, or related customer-facing roles
• SMB account management experience
• Ability to manage multiple customer engagements through strong organizational skills
• Data-driven mindset
• Excellent written communication skills

Tagged as: Data Analysis, Territory Planning